Important Please record a video when opening your package. Claims for defects, damage, missing, or wrong items without proof will not be prioritized. This policy applies only to customers in France, Finland, and Belgium.
Order Cancellation
You can cancel or modify your order within 30 minutes of payment by emailing aveparis1981@gmail.com. Once packaging or shipping has started, orders cannot be canceled.
Returns
- Returns are accepted within 30 days of delivery.
- Items must be unused and in their original packaging.
- You must first request a Return Request) by emailing aveparis1981@gmail.com. Returns without an approval will not be accepted.
- Return shipping costs are the customer’s responsibility (unless the item is defective or incorrect).
- Only defective/wrong product will be entertained with proper video and images provided.
- No return/exchange/refund policy for sale and discounted items.
Return Address (as per destination and guided by email).
Exchanges Exchanges are only available for defective or damaged items within 1 day of delivery. Contact us at aveparis1981@gmail.com with photos.
Refunds Approved refunds are processed within 7–12 business days.
We do not accept returns for change of mind, wrong size/color chosen by the customer, or used items. Please make sure to choose proper size/color before an order